by Gabe Goldberg
Which Beatles song describes an under-used PC resource for solving problems and answering questions? It’s not “Ask Me Why?” or “Do You Want to Know a Secret.” It’s “Help”!
Since Windows’ early days, Windows itself and most applications have included information on setting configuration options, usage, and problem determination. Being able to access this material lets you deal with problems whenever they occur, rather than waiting to call an expensive or frustrating support line during working hours. It leads to better productivity, can be faster than Google searching or pestering friends, is available when you’re offline, and it can even make PC use more enjoyable by revealing techniques which impress those around you.
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