by Tina Gasperson

Q: I’ve been having trouble trying to restore my system to an earlier date. The restore program goes to the point where it says pick a date to restore to. There will be several dates highlighted to pick from, and when I pick one the program goes through its paces and then gives the message that it cannot restore to that date. No matter what date I pick it does the same thing. Is there a way to correct this? — Thomas

Unfortunately, the odds are you will likely not be able to correct this error, since Windows has probably deleted the files. One of the ways this can happen is if you have upgraded your Windows to a newer version. When the files are updated, Windows doesn’t keep old system restore checkpoints since they would not be compatible with a newer version of Windows. Neither can you “degrade” to an older version of Windows with system restore.
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