Tiplet expert tips & tech support

February 13, 2009

What to Do If You’ve Lost the Manual for a Gadget or Device

Filed under: computer hardware,Internet — Tags: , , — admin @ 6:00 pm

by Gabe Goldberg

Unless you’re a compulsive packrat — and can prove it with multiple neatly organized file cabinets — you’ll eventually find that a gadget or appliance has separated from its operating instructions. And unless it’s something brick-simple with just On/Off buttons, or you’ve memorized its every esoteric function, you’ll be baffled and frustrated.

Even worse, many products now come with one-page pictures-only “Quick Start” instructions showing how to plug them in or insert batteries, turn them on, and not much else. Perhaps a real manual was delivered on a now-missing CD or a now-forgotten Web URL was given as a clue for help.

Don’t despair! Many manufacturers offer full manuals on their Web sites, easily located and perused online or downloaded for printing or offline reference.
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January 11, 2009

Figuring Out Windows Programs When You Can’t Find the Manual

Filed under: applications,Windows — Tags: , , — admin @ 2:56 pm

by Gabe Goldberg

Which Beatles song describes an under-used PC resource for solving problems and answering questions? It’s not “Ask Me Why?” or “Do You Want to Know a Secret.” It’s “Help”!

Since Windows’ early days, Windows itself and most applications have included information on setting configuration options, usage, and problem determination. Being able to access this material lets you deal with problems whenever they occur, rather than waiting to call an expensive or frustrating support line during working hours. It leads to better productivity, can be faster than Google searching or pestering friends, is available when you’re offline, and it can even make PC use more enjoyable by revealing techniques which impress those around you.
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