by Gabe Goldberg

Internet Service Providers (ISPs) like to brag about connection speeds offered and speak glowingly about the wonderful “experience” their services offer. But how honest are their claims and how does connection speed affect what we do online?

The two most important words in any ISPs advertisement or service contract are “up to.” As in, speeds promised are described as “up to X megabits per second.”

(Megabits means “millions of bits” and “megabits per second” is often abbreviated Mbps. A bit is the basic unit of information or data, a “binary digit,” a single unit that is either 0 or 1. Everything on the Internet and all information and software on your computer is composed of bits.)
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